TECHNICAL SUPPORT SERVICES:

HLBS offers support both, on a contract as well as on a once-off basis.

• Extended Warranties
• On-site Support
• Phone, email, fax support

Network Installation:

HLBS has a well qualified dedicated team of project managers complimented by certified network engineers. The Company ensures the dead line and with minimal disruption to daily operating schedules. HLBS invites their client’s IT staff to partake in project meetings and technical discussions in order to get a superior network design that will function in the business’s mission critical environments.

Network Support and Maintenance:

One of the most important part of a successful computer network is, the quality of support IT receives. At HLBS there is a strong emphasis on post-installation activity. As part of the on-going maintenance agreement, HLBS offers a highly efficient network support staff that provides support services ranging from phone/help desk support, dial in/remote access support and on-site support. Because of HLBS protective approach to their client’s computer network system and network engineering export is frequently assigned to conduct preventative maintenance check-ups on your network.

Hardware Support and Maintenance:

To complement HLBS network services, hardware maintenance agreement are also available. Desktop office applications and printer support services are available with every new network project HLBS provides.

Communication (WAN Installation):

A team of qualified personnel and communication engineers are available to strategically plan and deploy a company’s wide area network requirements. HLBS will allies with telecommunication providers and will advise on the best possible platform to network remote offices with each other.

Internet Services:

HLBS will conduct need-analysis of your organizations internet requirements. Our consultants will provide you with a internet solution that will both maximize your productivity and the same time remain cost effective to your operating budget.

Data Cabling:

HLBS has qualified electrical engineers that will provide you with the most up-to-date cabling system technology available. Cabling jobs can be performed on weekends or after business hours in order to reduce disruption to normal operations.

Computer Relocation:

HLBS has helped many customers move their computer equipment from one location to another. We can provide manpower, transportation and of course, installation at the new site. Most of the time support personnel are available for first day of business to ensure that any unforeseen problems can be dealt with immediately.

Application Development:

HLBS has in-house team of software engineers that provide customized application development for their clients. For larger projects, HLBS has existing treaties with other software houses that can partner their projects.

Web Development:

Whether you need a simple site or a complete e-commerce portal, HLBS can tailor solutions to suit your needs.
Web development services include

• Web design
• Coding
• Web application programming (e.g. CGI, .NET, JSP, etc.)
• E-Commerce sites (e.g. online shops and catalogues)
• Online marketing consulting

Computer and Internet Training:

We offer one-to-one as well as group training sessions to individuals and business clients. Training sessions can be arranged at your home or office. We will be happy to tailor a training program to your individual needs.

• Introductory Internet training
• Maintaining your web site / Intranet using
• Setting up and maintaining an online shop or catalogue
• Applications training (e.g. Microsoft Word, Excel, PowerPoint, Access, etc.)
• Basic computer training
• Individual (one-to-one) training sessions
• Small group training sessions
• Training / Development sessions